City Hall fronts on Ninth Street, running three city blocks and bisecting Forest Avenue and McKinley. North from Ninth, Forest runs six blocks to Corona Tower, one of the ritziest retail locations in Bay City. The Luncheon Lady fronts Ninth and Forest, directly across from City Hall, and draws in the City Hall crowd at mealtimes. Also, the boutique eatery provides a delivery service directly to City Hall for those who wish to call in their orders. Delivery is included in the price of all The Luncheon Lady's Uptown East Side call-in orders.

We first discover The Luncheon Lady in Book 1 of The Human-Hybrid Project, Shattered by Glass.